AirPods Not Playing Sound? Here's The Fix!

There are three ways to turn up volume on your iPhone:

How To Turn Up The Volume Using The Volume Buttons

1. Unlock your iPhone.
2. Tap or hold the volume up button which is located on the left side of your iPhone.

Turn Up The Volume In The Settings App

1. Open the Settings app.
2. Tap Sounds & Haptics.
3. Use the Ringer and Alerts slider to turn the volume all the way up.
4. If you don't hear anything, you may have a problem with your iPhone speaker.

Turn Up The Volume Using Siri

1. If you're already listening to something on your iPhone, you can turn up the volume using Siri.
2. Home button until Siri appears, or say, “Hey Siri."
3. To turn up the volume say, "Turn up the volume.”

1. Open Settings.
2. Tap Music.
3. Tap Volume Limit.
4. Make sure the slider is positioned all the way to the right.

1. Open Settings.
2. Tap Accessibility.
3. Tap Audio/Visual.
4. To set the audio balance to normal, drag the slider to the center.

1. Get a soft, lint-free cloth. Don't use tissue or cloth that will break up inside your devices.
2. Gently wipe your AirPods and Charging Case with the cloth.
3. For more compact debris, you can use an anti-static brush or new toothbrush to clean it out.

1. Press and hold the power button (iPhones without Face ID) or the side button and either volume button (iPhones with Face ID) on your iPhone until the slide to power off slider appears on the display.
2. Swipe the red power icon from left to right to turn off your iPhone.
3. Wait about 30 seconds, then press and hold the power button (iPhones without Face ID) or the side button (iPhones with Face ID) again until the Apple logo appears in the center of the display.

Turn Off Your iPhone In The Settings App (Option 1)

1. Open the Settings app on your iPhone.
2. Tap General.
3. Scroll to the bottom and tap Shut Down.
4. Swipe the red power icon from left to right.
5. Plug your iPhone into a power source using a Lightning cable to turn it on again.

Turn Off Your iPhone Using AssistiveTouch

1. Watch our YouTube video or follow the steps below!
2. Open the Settings app.
3. Tap General.
4. Tap Accessibility.
5. Tap AssistiveTouch.
6. Turn on the switch next to AssistiveTouch.
7. Tap the AssistiveTouch button when it appears on the display.
8. Tap Device.
9. Tap More.
10. Tap Restart.
11. Tap Restart again when the confirmation alert appears.

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

1. Open up the Settings app.
2. Tap General.
3. Tap Software Update.
4. If an update is available, tap Install Now or Download and Install.

Update iOS Using iTunes (PCs and Macs running macOS 10.14 or older)

1. Connect your iPhone to a computer using a Lightning cable.
2. Open iTunes.
3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
4. Click Check For Update.
5. If an update is available, click Download and Install.

Update iOS Using Finder (Macs running macOS 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the General tab.
5. Click Check for Update.
6. Click Download and Install if an iOS update is available.

1. Open Settings.
2. Tap the Information button (look for the blue i) to the right of your AirPods under My Devices.
3. Tap Forget This Device.
4. After forgetting your AirPods, pair them with your iPhone again like new.

1. Unlock your iPhone.
2. Open the Charging Case with your AirPods inside.
3. Hold the Charging Case next to your iPhone.
4. A setup animation will appear on your iPhone.
5. Tap Connect.
6. Tap Done.

1. Press and hold the setup button on the back of your Charging Case.
2. Release the setup button when status light flashes amber a few times, then flashes white.
3. Your AirPods have been reset.
4. Connect your AirPods to your device, just like you did when you set them up the first time.

1. Open the Settings app.
2. Tap General.
3. Scroll down and tap Transfer Or Reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Enter your passcode if prompted.
7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.

There are a few ways to repair your AirPods:

If You're Still Within The Return Window

1. Bring your AirPods back to the store where you purchased them and exchange them for a new pair.

If You're Outside The Return Window

1. Repair them through Apple's online support, or
2. Make an appointment at the Genius Bar at your local Apple Store, or
3. Set up an online mail-in repair through Apple's online support.