AirPods Pro Not Connecting To iPhone? Here's The Fix!

1. Unlock your iPhone.
2. Open the Charging Case with your AirPods inside.
3. Hold the Charging Case next to your iPhone.
4. A setup animation will appear on your iPhone.
5. Tap Connect.
6. Tap Done.

1. Press and hold the power button (iPhones without Face ID) or the side button and either volume button (iPhones with Face ID) on your iPhone until the slide to power off slider appears on the display.
2. Swipe the red power icon from left to right to turn off your iPhone.
3. Wait about 30 seconds, then press and hold the power button (iPhones without Face ID) or the side button (iPhones with Face ID) again until the Apple logo appears in the center of the display.

Turn Off Your iPhone In The Settings App (Option 1)

1. Open the Settings app on your iPhone.
2. Tap General.
3. Scroll to the bottom and tap Shut Down.
4. Swipe the red power icon from left to right.
5. Plug your iPhone into a power source using a Lightning cable to turn it on again.

Turn Off Your iPhone Using AssistiveTouch

1. Watch our YouTube video or follow the steps below!
2. Open the Settings app.
3. Tap General.
4. Tap Accessibility.
5. Tap AssistiveTouch.
6. Turn on the switch next to AssistiveTouch.
7. Tap the AssistiveTouch button when it appears on the display.
8. Tap Device.
9. Tap More.
10. Tap Restart.
11. Tap Restart again when the confirmation alert appears.

There are three ways to turn Bluetooth off and back on:

In The Settings App

1. Open the Settings app.
2. Tap Bluetooth.
3. Tap the green switch next to Bluetooth to turn it off. You'll know Bluetooth is off when the switch is gray.
4. Tap the switch again to turn Bluetooth back on. You'll the Bluetooth is on when the switch turns green.

In Control Center

1. Open Control Center by swiping up from below the bottom of the screen (iPhones without Face ID) or down from the upper right-hand corner of the screen (iPhones with Face ID).
2. Tapap the Bluetooth icon, which looks like a "B" made of triangles. You'll know Bluetooth is off when the icon is black with a gray background.
3. To turn Bluetooth back on, tap the Bluetooth icon once again. You'll know Bluetooth is on when the icon is white with a blue background.

Using Siri

1. Open Siri by pressing and holding the Home button (iPhones without Face ID) or the side button (iPhones with Face ID) until Siri appears, or by saying, "Hey Siri."
2. To turn off Bluetooth, say, "Turn off Bluetooth."
3. To turn Bluetooth back on, say, "Turn on Bluetooth."

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

1. Open up the Settings app.
2. Tap General.
3. Tap Software Update.
4. If an update is available, tap Install Now or Download and Install.

Update iOS Using iTunes (PCs and Macs running macOS 10.14 or older)

1. Connect your iPhone to a computer using a Lightning cable.
2. Open iTunes.
3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
4. Click Check For Update.
5. If an update is available, click Download and Install.

Update iOS Using Finder (Macs running macOS 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the General tab.
5. Click Check for Update.
6. Click Download and Install if an iOS update is available.

1. Plug a Lightning cable into the Lightning connector on your Charging Case.
2. Plug the other end of the Lightning cable into a USB port or wall charger.
3. It may take a few hours to fully charge your Charging Case.

1. Put your AirPods in the Charging Case.
2. When your AirPods are in the Charging Case, the Status light will indicate the amount of charge your AirPods have.
3. The Status light will turn green when your AirPods are fully charged.

1. Get a soft, lint-free cloth. Don't use tissue or cloth that will break up inside your devices.
2. Gently wipe your AirPods and Charging Case with the cloth.
3. For more compact debris, you can use an anti-static brush or new toothbrush to clean it out.

1. Go to the Home screen.
2. Open the Control Center by swiping up from below the bottom edge of the screen (iPhones without Face ID) or down from the upper right-hand corner of the screen (iPhones with Face ID).
3. Tap the audio output button  , which looks like a triangle with three circles coming out of it.
4. If your AirPods are not listed here as an audio output source, then your AirPods are out of range.

1. Go to the Home screen.
2. Open Control Center.
3. Tap the audio output button, which looks like a small triangle with three circles coming out of it.
4. Tap AirPods to connect your iPhone to your AirPods.
5. If you do not see AirPods listed, they are out of range.

1. Open the Settings app.
2. Tap General.
3. Scroll down and tap Transfer Or Reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Enter your passcode if prompted.
7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.

1. Open the Settings app.
2. Tap General.
3. Scroll down and tap Transfer Or Reset iPhone.
4. Tap Reset.
5. Tap Reset All Settings.
6. Enter your passcode, if prompted.
7. Tap Reset All Settings again to confirm your decision.
8. Your iPhone will shut down, complete the reset, and turn itself on again will automatically turn back on when the reset finishes.

How To DFU Restore An iPhone SE, 6s, Or Older

1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
2. Open iTunes if you have a PC or Mac running Mojave 10.14 or earlier. Open Finder if you have a Mac running Catalina 10.15 or newer. It doesn’t matter if your iPhone is on or off.
3. Press and hold the Home button and the power button simultaneously.
4. After 8 seconds, release the power button, but continue to hold the Home button.
5. Let go of the power button when your iPhone appears in iTunes or Finder.
6. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
7. Restore your iPhone using iTunes or Finder.

How To DFU Restore An iPhone 7 Or 7 Plus

1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
2. Open iTunes if you have a PC or Mac running Mojave 10.14 or earlier. Open Finder if you have a Mac running Catalina 10.15 or newer. It doesn’t matter if your iPhone is on or off.
3. Press and hold the power and volume down button simultaneously.
4. After 8 seconds, release the power button, but continue to hold the volume down button.
5. Release the volume down button when your iPhone appears in iTunes or Finder.
6. You'll know your iPhone is in DFU mode if the display is completely black.
7. Restore your iPhone using iTunes or Finder.

How To DFU Restore An iPhone 8 Or Newer

1. Connect your iPhone to your computer using a charging cable.
2. Open iTunes (PCs and Macs running macOS 10.14 or older) or Finder (Macs running macOS 10.15 or newer).
3. Quickly press and release the volume up button.
4. Quickly press and release the volume down button.
5. Press and hold the side button until the screen goes black.
6. When the screen goes black, press and hold the volume down button while continuing to press and hold the side button.
7. Hold both buttons for five seconds.
8. After five seconds, release the side button while continuing to hold the volume down button.
9. Keep holding the volume down button until your iPhone appears in Finder or iTunes.
10. Restore your iPhone using iTunes or Finder.

How To Repair Your AirPods At The Genius Bar In An Apple Store

1. Visit Apple's website to make an appointment at the Genius Bar at your local Apple Store.
2. Make sure to check in at the Genius Bar when you arrive.

How To Repair Your AirPods Using Apple's Mail-In Repair Service

1. Visit Apple's online support website to set up a mail-in repair or get phone support.