You're trying to search something on the web and realize you're not connected to Wi-Fi. You try to re-secure your phone's connection with no success. Don't panic! In this article, I'll explain why your Google Pixel won't connect to Wi-Fi and how to fix it.
Is It Your Pixel Or Is Your Internet Out?
This is something you'll want to ask yourself, if you're trying to connect to your Wi-Fi at home. First, try connecting one of your other devices to the Wi-Fi. If it doesn't work, your internet might be out. On the other hand, if they connect, it's probably an issue with your Pixel.
Next, try going to a local coffee shop, library, or even a friend's house to see if you're able to connect to other Wi-Fi networks. Confirming you can connect in other locations tells us you're likely dealing with a router issue– don't worry, we'll tell you how to fix this too! If you can't connect to other networks, then you're looking at an issue with your phone.
Turn Wi-Fi Off And Back On
To turn Wi-Fi off and back on again on your Google Pixel, make sure Airplane Mode is turned off and then follow these steps:
- Open Settings.
- Select Networks & Internet.
- Tap Wi-Fi to turn it off.
- Tap to turn on Wi-Fi again.
Applies to: Google Pixel, Google Pixel 2, Google Pixel 3, Google Pixel 3a, Google Pixel 4, Google Pixel 4a, Google Pixel 5
You'll see the available networks listed here and you can select the one you'd like to join. If the network is password protected, you'll see a lock next to its name. After you connect, the screen will show up as connected under the network's name. Your device should also connect to it automatically every time you're in range.
Restart Your Pixel
Another step you can take to reestablish the connection between your Pixel and router is to restart your device. To do this, all you have to do is press and hold the power button for about 30 seconds until your phone completely powers down. If you're prompted with the option to restart, select it and the restart will proceed.
Restart Your Router
If you've restarted your phone, you might as well restart your router too, right? While this may sound repetitive, these few simple steps might solve the problem. To restart your router, just unplug it from the wall, wait about 30 seconds, and plug it back in. If this step doesn't work, we recommend contacting your router manufacturer.
Delete The Wi-Fi Network And Rejoin
To delete your Wi-Fi network and join again follow these steps:
- Open the Settings app.
- Tap Network & Internet.
- Tap Wi-Fi.
- Click on Saved Networks at the bottom of the screen.
- From that list, select the network you want to delete and tap Forget.
Applies to: Google Pixel, Google Pixel 2, Google Pixel 3, Google Pixel 3a, Google Pixel 4, Google Pixel 4a, Google Pixel 5
When your Pixel first connects to a Wi-Fi network, it saves information telling it how to connect. If the process of how your device connects to the router has changed, you might have to instruct your device to forget the network in order to reset the connection. This means you'll have to re-enter the password, if your network is password protected, so be sure to have that handy.
Once you've done this, you'll go through the process of re-joining the network. If it doesn't automatically appear on your screen, you can Add Network under the Wi-Fi tab of your Settings app. Then, enter the network name and password as necessary.
Reset All Network Settings
This step will delete all your Wi-Fi passwords, so make sure that you have them saved in a safe place before continuing. To reset all network settings on your Google Pixel:
- Open Settings.
- Tap System.
- Tap Advanced.
- Tap Reset WiFi, Mobile, and Bluetooth.
- Scroll to the bottom of the screen and tap Reset Settings.
Applies to: Google Pixel, Google Pixel 2, Google Pixel 3, Google Pixel 3a, Google Pixel 4, Google Pixel 4a, Google Pixel 5
This step will reset the Wi-Fi, Bluetooth, and all of the mobile settings on your Pixel. Doing this is the last step you can take to try and reestablish your Pixel's connection to Wi-Fi before consulting outside help. It's always a good idea to backup your device before resetting anything. Your phone shouldn't lose any information from the reset, but I think it's better to always take the extra precaution.
Once the reset is complete, your phone will hopefully be back to normal. Try testing out your connection to the desired Wi-Fi network to see if it worked!
Contact Google Support
Google Support is available to fix any issues you may be having with your Pixel. Simply type your problem into the tab on the screen and they'll be able to service you. If you have to get your device repaired, Google offers both walk-in and mail-in services. It's up to you to use whichever you prefer.
Connected!
Not being able to connect to Wi-Fi is frustrating and hopefully, this article helped you solve the problem or you've gotten in touch with someone who can help. Be sure to share this article with any friends and family dealing with a similar situation. We'd also love to hear about your experiences and what worked for you in the comments section below! Thanks for reading.
