You're trying to use your smartphone but for some reason it just won't wake up. You've pressed every button you can find and your device still won't come to life. If your Google Pixel 3 won't turn on, here's everything you can try to get it working again!
Try Charging Your Pixel 3
As simple as this tip might sound, it's an important place to start. If your phone doesn't have battery life, it will not turn on no matter what you do. If you try charging your Google Pixel 3 and it turns on, that's great! You'll at least know that the battery wasn't the problem.If it still doesn't work after being charged,
It will also help to try charging you device a few different ways. If plugging your phone into a wall charger doesn't work, try plugging it into your computer's USB port or a car charger. One power source may successfully charge your Pixel when another's unable to.
Force Restart Your Pixel 3
Despite your phone's black screen and inability to perform basic functions, it's possible that it's still technically on. If a software crash occurs on your Pixel 3, it may turn your screen dark and unresponsive as if it were off completely. The best way to see if this is the issue is to force restart your device.
To restart your Google Pixel 3 you'll first want to press and hold the power and volume down button until you're brought to a screen with the word Start displayed over the Android logo. Using the volume buttons to scroll through your options, select Recovery mode. Your screen should display the Google start screen briefly, then your phone will restart.
If this gets your Pixel 3 working again, that's awesome. However, it's important to note that you have not completely repaired your phone by performing a force restart. Phones working properly shouldn't crash out of the blue, so you may want to keep reading to try to figure out what went wrong in the first place.
Backup Your Google Pixel 3
Before continuing with your repair attempts, you'll want to backup your Google Pixel 3 externally. When a smartphone's experiencing a hardware or software glitch, you never know when the problem's going to get worse. Backing up while you can will ensure that you don't lose any of your personal data should your phone crash completely.
All Google Pixel phone comes with an automatic backup setting that, when enabled, uploads your contacts, photos, videos, messages and other personal data directly to your Google account. To see if this feature's currently working on your phone, open Settings, tap System and select Backup. If you prefer to backup manually, any data that's been uploaded from an automatic backup will be deleted from your account when you turn this feature off.
If you have files that you'd like to make sure get saved externally, you can manually back them up to Google Drive. Open Drive on your Pixel 3 and tap the Add icon (a small plus sign). Select Upload, then Upload files. You'll be able to select every file you would like backed up, and after uploading them you should be able to access them from your Google Drive account whenever you need.
Factory Restore Your Google Pixel 3
The last home repair step we recommend is to factory restore your Pixel 3. Performing a factory restore will rule out whether or not your phone's not turning on due to an issue with its software. Make sure that you have a full backup of your device stored to your Google account before completing this step, as all of your personal data will be erased in the process.
To begin the factory restore, you'll first want to plug your Pixel 3 into a power source and make sure you're connected to WiFi or cellular data. If your phone runs out of battery during the restore or isn't connected to a wireless network when the restore's complete, you won't be able to log back into your Google account afterwards.
Open Settings once your device is plugged in and connected. Select System, then Advanced followed by Reset options. Tap Erase all data (factory reset), followed by Reset phone. If prompted, enter your password, security pattern or PIN.
To delete all of your personal data from your Pixel 3, select Erase everything. After the data's erased, tap Restart. When your phone restarts, log into your Google account. After you log in all of your backed up information should automatically be restored to your device.
Get Your Pixel Repaired
If you've factory restored your Google Pixel 3 and it still isn't working, it's time to contact Google about repairs. By reaching out to Google's Repair Center, you'll be able to get a clearer idea of what exactly's going wrong on your device and your options for repairing it. At the Repair Center's website you can call or chat directly with one of Google's Support Specialists, and access a wealth of information about malfunction Google products.
Pixel 3 Working Again!
It can be incredibly frustrating when a device we rely as often as a smartphone won't function properly, or even turn on! Thankfully, there are plenty of directions you can go for troubleshooting why your Google Pixel 3 won't turn on. Sometimes it can be as simple as restarting your device, but regardless of the solution, make sure you have a backup of your data saved somewhere just in case!
