iPhone 11 Not Receiving Calls? Here's The Fix!

There are two ways to turn off Airplane mode:

Turn Off Airplane Mode In The Settings App

1. Open the Settings app.
2. Look at the switch next to Airplane mode.
3. If the switch is green, then Airplane mode is on.
4. Use your finger to tap the switch. You'll know the switch is off when it turns gray.
5. If the switch was already gray when you opened the Settings app, then Airplane mode was already turned off.

Turn Off Airplane Mode In Control Center

1. To open Control Center, swipe up from below the bottom of your screen.
2. If the Airplane mode icon  is white inside an orange circle, then Airplane mode is on.
3. To turn off Airplane mode, use to finger to tap the Airplane mode icon. You'll know Airplane mode is off when the Airplane mode icon becomes black inside a gray circle.
4. If the Airplane mode icon is already black inside a gray circle, then Airplane mode is already turned off.

Turn Off Do Not Disturb In The Settings App (iOS 15 and newer)

1. Open Settings.
2. Tap Focus.
3. Tap Do Not Disturb.
4. Turn off the switch next to Do Not Disturb.
5. You'll know Do Not Disturb is off when the switch is gray and positioned to the left.

Turn Off Do Not Disturb In Control Center (iOS 15 and newer)

1. Swipe down from the upper right-hand corner of the screen (iPhones with Face ID) or up from below the bottom of the screen (iPhones without Face ID).
2. Tap the Do Not Disturb or Focus icon.
3. You'll know Do Not Disturb, or your Focus, is off when the icon is no longer illuminated.

Turn Off Do Not Disturb In The Settings App (iOS 14 and older)

1. Open the Settings app.
2. Tap Do Not Disturb.
3. Use your finger to tap the switch next to Manual. 
4. You'll know Do Not Disturb is off when the switch is gray.

Turn Off Do Not Disturb In Control Center (iOS 14 and older)

1. Swipe down from the upper right-hand corner of the screen (iPhones with Face ID) or up from below the bottom of the screen (iPhones without Face ID).
2. Use your finger to tap the Do Not Disturb icon, which looks like a moon.
3. You'll know Do Not Disturb is off when the moon icon is black inside a gray circle.

Turn Off Do Not Disturb Using Siri

1. Press and hold the side button (iPhones without a Home button) or the Home button to activate Siri.
2. Say, "Turn off Do Not Disturb."
3. Siri will turn off Do Not Disturb.

1. Open the Settings app.
2. Tap Cellular.
3. Tap Cellular Data Options.
4. Tap Roaming.
5. Turn on the switch next to Voice Roaming. You'll know it's on when the switch is green.

1. Make sure that your iPhone is connected to a Wi-Fi network, or that Cellular Data is turned on.
2. Open the Settings app.
3. Make Tap General.
4. Tap About.
5. After a few seconds, if a carrier settings update is available, you'll see a pop-up on the screen of your iPhone which says, "New settings are available. Would you like to update them now?"
6. Tap Update.

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

1. Open up the Settings app.
2. Tap General.
3. Tap Software Update.
4. If an update is available, tap Install Now or Download and Install.

Update iOS Using iTunes (PCs and Macs running macOS 10.14 or older)

1. Connect your iPhone to a computer using a Lightning cable.
2. Open iTunes.
3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
4. Click Check For Update.
5. If an update is available, click Download and Install.

Update iOS Using Finder (Macs running macOS 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the General tab.
5. Click Check for Update.
6. Click Download and Install if an iOS update is available.

1. Use a SIM card ejector tool or small paperclip to open the SIM card tray on the right side of your iPhone.
2. Close the tray once you've opened it.

1. Open the Settings app.
2. Tap General.
3. Scroll down and tap Transfer Or Reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Enter your passcode if prompted.
7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.

There are a few different ways to back up your iPhone:

Backup Your iPhone Using iCloud

1. If you have a WiFi connection, you can back up your iPhone using iCloud.
2. Open the Settings app.
3. Tap on Your Name at the top of the screen.
4. Tap iCloud.
5. Scroll down and tap on iCloud Backup.
6. Make sure the switch next to iCloud Backup is on. You'll know the switch is on when the switch is green.
7. Tap Back Up Now.
8. A status bar will appear to tell you how much time is remaining.

Backup Your iPhone Using iTunes

1. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone.
2. Plug the other end of your Lightning cable into a USB port on your computer.
3. Open iTunes on your computer.
4. Click on the iPhone icon in the upper left hand corner of iTunes.
5. Click the circle next to "iCloud" or "This computer" to select whether you want to backup your iPhone to iCloud or your computer.
6. Click Back Up Now to backup your iPhone.
7. When the backup is complete, you'll see the time and date updated under Latest Backup.

Backup Your iPhone Using Finder (Macs Running Catalina 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the circle next to Back up all of the data on your iPhone to this Mac.
5. Click Back Up Now.
6. When the backup is complete, you'll see the time and date updated under Latest Backup.

Watch our step-by-step DFU restore guide on YouTube, or follow the steps below:

1. Plug your iPhone in a computer.
2. Open iTunes (on PCs or Macs running macOS Mojave 10.14 or earlier) or Finder (Macs running macOS Catalina 10.15 or newer).
3. Press and release the volume up button.
4. Press and release the volume down button.
5. Press and hold the side button until your iPhone's display goes black.
6. When the screen turns black, press and hold the volume down button while continuing to hold the side button.
7. Hold both buttons for five seconds.
8. After five seconds, release the side button, but continue to hold the volume down button.
9. Release the volume down button when your iPhone appears in iTunes or Finder.
10. Your iPhone appears in iTunes or Finder, it's in DFU mode!
11. Click Restore and follow the on-screen prompts to DFU restore your iPhone.

1. Verizon: 1-(800)-922-0204
2. Sprint: 1-(888)-211-4727
3. AT&T: 1-(800)-331-0500
4. T-Mobile: 1-(877)-746-0909

How To Repair Your iPhone With Apple's Mail-In Service

1. Visit Apple's support website to begin the online mail-in repair process.
2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
2. When you arrive, go to the Genius Bar to check in for your appointment.
3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.