My iPhone 7 Won't Charge. Here's The Real Fix!

1. Press and hold the power button and the volume down button together until the screen goes blank and the Apple logo appears on the screen.
2. When the Apple logo reappears, let go of both buttons.
3. When your iPhone turns back on, the hard reset is complete.

Hard Reset On iPhone X or Newer

Hard reseting an iPhone X is slightly different than other models of the iPhone.

1. Quickly press the volume up button.
2. Quickly press the volume down button.
3. Press and hold down the Side button.
4. Release the Side button when the Apple logo appears on the center of the screen.

1. Use a flashlight and look closely at both ends of your Lightning cable. These cables can become worn and tend to fray, especially at the end with the Lightning connector.
2. If you see no visible signs of damage, try charging your device using both a USB port on a computer and the wall adapter which came with your iPhone. If your Lightning cable works with one, but not the other, then your cable is not the problem.
3. Try charging your device with a friend's or family member's Lightning cable. If their cable works while yours doesn't, then you've identified that the problem is your Lightning cable.

1. Use a flashlight to see if there is lint, gunk, or any other debris in your iPhone's Lightning port.
2. If you find debris in your iPhone's Lightning port, gently brush it out with a new toothbrush or anti-static brush.

1. Charge your iPhone with multiple different power sources. If you normally use your wall charger, try using a USB port on your laptop, and vice versa.
2. If your iPhone charges with one power source but not the other, then you know that the charger is causing your problem.

There are a few different ways to back up your iPhone:

Backup Your iPhone Using iCloud

1. If you have a WiFi connection, you can back up your iPhone using iCloud.
2. Open the Settings app.
3. Tap on Your Name at the top of the screen.
4. Tap iCloud.
5. Scroll down and tap on iCloud Backup.
6. Make sure the switch next to iCloud Backup is on. You'll know the switch is on when the switch is green.
7. Tap Back Up Now.
8. A status bar will appear to tell you how much time is remaining.

Backup Your iPhone Using iTunes

1. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone.
2. Plug the other end of your Lightning cable into a USB port on your computer.
3. Open iTunes on your computer.
4. Click on the iPhone icon in the upper left hand corner of iTunes.
5. Click the circle next to "iCloud" or "This computer" to select whether you want to backup your iPhone to iCloud or your computer.
6. Click Back Up Now to backup your iPhone.
7. When the backup is complete, you'll see the time and date updated under Latest Backup.

Backup Your iPhone Using Finder (Macs Running Catalina 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the circle next to Back up all of the data on your iPhone to this Mac.
5. Click Back Up Now.
6. When the backup is complete, you'll see the time and date updated under Latest Backup.

How To DFU Restore An iPhone SE, 6s, Or Older

1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
2. Open iTunes if you have a PC or Mac running Mojave 10.14 or earlier. Open Finder if you have a Mac running Catalina 10.15 or newer. It doesn’t matter if your iPhone is on or off.
3. Press and hold the Home button and the power button simultaneously.
4. After 8 seconds, release the power button, but continue to hold the Home button.
5. Let go of the power button when your iPhone appears in iTunes or Finder.
6. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
7. Restore your iPhone using iTunes or Finder.

How To DFU Restore An iPhone 7 Or 7 Plus

1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
2. Open iTunes if you have a PC or Mac running Mojave 10.14 or earlier. Open Finder if you have a Mac running Catalina 10.15 or newer. It doesn’t matter if your iPhone is on or off.
3. Press and hold the power and volume down button simultaneously.
4. After 8 seconds, release the power button, but continue to hold the volume down button.
5. Release the volume down button when your iPhone appears in iTunes or Finder.
6. You'll know your iPhone is in DFU mode if the display is completely black.
7. Restore your iPhone using iTunes or Finder.

How To DFU Restore An iPhone 8 Or Newer

1. Connect your iPhone to your computer using a charging cable.
2. Open iTunes (PCs and Macs running macOS 10.14 or older) or Finder (Macs running macOS 10.15 or newer).
3. Quickly press and release the volume up button.
4. Quickly press and release the volume down button.
5. Press and hold the side button until the screen goes black.
6. When the screen goes black, press and hold the volume down button while continuing to press and hold the side button.
7. Hold both buttons for five seconds.
8. After five seconds, release the side button while continuing to hold the volume down button.
9. Keep holding the volume down button until your iPhone appears in Finder or iTunes.
10. Restore your iPhone using iTunes or Finder.

1. Click here to head to the UpPhone phone comparison tool.
2. Sort the tool by selecting brands, models, storage capacities, operating systems, and more!
3. Click on the name of a phone to learn more, or view compatible plans by clicking on the "# plans" button.

How To Repair Your iPhone With Apple's Mail-In Service

1. Visit Apple's support website to begin the online mail-in repair process.
2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
2. When you arrive, go to the Genius Bar to check in for your appointment.
3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.