If you've tried every other troubleshooting step and you still haven't been able to resolve the problem, the safest thing to do is go directly to Apple. Giving a professional the opportunity to diagnose and repair your device is your best option for keeping the problem from worsening.

How Do I Repair My Apple Watch With Apple?

There are a few way to get in touch with Apple about repairs. If you're willing to go out to an Apple Store:

  1. Set up an appointment at your local Genius Bar.
  2. Bring your Apple Watch in for a free diagnosis and repair quote!

If you'd prefer a mail-in repair service:

  1. Visit Apple's support website.
  2. Look in to Apple's mail-in repair servicing options.

Pro Tips

  • We strongly recommend scheduling an appointment before bringing your Apple Watch into the Apple Store so you don't spend the day waiting around!
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